Dear Diary...

Surprisingly Grey's Anatomy gave some flashes of wisdom that I can totally benefit from at this point.

1. There was one scene where one doctor was panicking when the procedure went wrong. Dr Hahn came and saved the day.
   Her first step: try to CALM DOWN the doctor first. The doctor was lamenting and regretting the decision to do the procedure, saying the patient would still be alright if she didn't decide to do it. Dr Hahn REASSURED her that trying out new procedure is not a wrong thing, in fact should be encouraged to push the boundaries of medicine. PUT THINGS IN PERSPECTIVE
   2nd step: Calm down further, take DEEP BREATHS
   3rd step: CALMLY talk her through what she remembers, going step by step, re-phrasing it for her, ASK QUESTIONS to prompt her.
2. The scene where Dr Owen Hunt, the army doctor cabut-ed the icicle out of Dr Yang. Dr Yang was saying how she was the best intern last time and she never made mistakes, but that day one of her patients died cos of a mistake she made. Dr Hunt said that, he makes mistakes too, but her learns from them, and the next time he doesn't repeat them again. Mistakes are opportunities for us to learn.